CALIDAD DE VIDA EN CIUDADES INTELIGENTES: UNA REVISIÓN SISTEMÁTICA

QUALITY OF LIFE IN SMART CITIES: A SYSTEMATIC REVIEW

Autores/as

  • Anderson Saccol Ferreira UNOESC - UNIVERSIDADE DO ESTADO DE SANTA CATARINA
  • Gilson Ditzel Santos UTFPR - UNIVERSIDADE FEDERAL TECNOLÓGICA DO PARANÁ

DOI:

https://doi.org/10.29183/2447-3073.MIX2025.v11.n4.37-59

Palabras clave:

PROKNOW-C, Tecnología, Inclusión social, Desarrollo sostenible

Resumen

Esta revisión de literatura tiene como finalidad comprender cómo los estudios abordan la calidad de vida en ciudades inteligentes. Para componer el portafolio de la investigación se analizaron 34 artículos de seis bases de datos: Scopus, SciELO Citation Index (Web of Science), Emerald Insight, IEEE Xplore, PubMed Central y Embase, disponibles en el portal de periódicos de CAPES. Para esta revisión se optó por el método de revisión de literatura PROKNOW-C, que ocurrió en tres etapas: selección del portafolio de artículos, análisis bibliográfico y análisis sistémico. Los datos obtenidos resaltan la importancia de la participación ciudadana y la gobernanza inteligente, el papel fundamental de la tecnología en la creación de ambientes urbanos eficientes, la inclusión social y la necesidad de adaptar las soluciones a las características locales. Estos resultados engloban elementos esenciales para una comprensión amplia y abarcadora de la calidad de vida en ciudades inteligentes.

Biografía del autor/a

  • Anderson Saccol Ferreira, UNOESC - UNIVERSIDADE DO ESTADO DE SANTA CATARINA

    Doutorando em Desenvolvimento Regional pela Universidade Tecnológica Federal do Paraná (UTFPR), com Mestrado Profissional em Administração pela Unoesc. Possui especialização (Lato Sensu) em: Desenvolvimento Regional e Dinâmicas Regionais; Arquitetura e Patrimônio; Direito Imobiliário; Arquitetura e Design de Interiores; Gestão Social: Políticas Públicas, Redes e Defesa de Direito; Arquitetura e Paisagismo. Formado em Arquitetura e Urbanismo, Engenharia Civil e Engenharia de Alimentos. Atua como professor e pesquisador nos cursos de Arquitetura e Urbanismo e de Design e coordena ambos os cursos na Unoesc Xanxerê. Suas áreas de atuação incluem cidades inteligentes e Tecnologias de Informação e Comunicação (TIC), com foco em como essas tecnologias podem ser aplicadas para melhorar a qualidade de vida urbana e promover o desenvolvimento sustentável em ambientes urbanos. Seu trabalho busca integrar inovações tecnológicas a práticas urbanísticas para criar soluções mais eficazes e resilientes.

    LATTES: http://lattes.cnpq.br/4850843904897537

    ORCID: https://orcid.org/0000-0002-6237-9912

  • Gilson Ditzel Santos, UTFPR - UNIVERSIDADE FEDERAL TECNOLÓGICA DO PARANÁ

    É doutor em Administração pela Faculdade de Economia, Administração e Contabilidade da Universidade de São Paulo (2009) e mestre em Ciências de Administração e Estudos de Políticas Públicas pela Universidade de Tsukuba (2001), Japão. Possui graduação em Engenharia Industrial Elétrica - Ênfase em Eletrônica/Telecomunicações pela Universidade Tecnológica Federal do Paraná (1993). É professor dos programas de pós-graduação em Desenvolvimento Regional (doutorado/mestrado) e Engenharia de Produção e Sistemas (doutorado/mestrado). É professor Titular da Universidade Tecnológica Federal do Paraná, onde atua desde 1994. Foi diretor-geral do Campus Pato Branco da UTFPR de 2021 a 2025. Tem experiência acadêmica e profissional na área de Gestão da TI, Cidades Inteligentes e Sustentáveis, atuando principalmente nos seguintes temas: inovação nas cidades, avaliação do desempenho de processos/serviços.

    LATTES: http://lattes.cnpq.br/7588810166034182

    ORCID: https://orcid.org/0000-0002-7839-2281

Referencias

AGEING AND HEALTH. 2018. World Health Organization,. Disponível em: https://www.who.int/news-room/fact-sheets/detail/ageing-andhealth Acesso em: 3 mar. 2023.

ALCAIDE MUÑOZ, L.; BOLÍVAR, M. P. R.; MUÑOZ, C. A. Political determinants in the strategic planning formulation of smart initiatives. Government information quarterly, v. 40, n. 1, p. 101776, 2023. DOI: http://dx.doi.org/10.1016/j.giq.2022.101776

AL-FADALA, E.; FADLI, F. Smart City Applications: Promoting comfort, health and well-being through Sustainable Smart Urban Design (S2UD) in Msheireb Downtown. 2020. 2020 IEEE International Conference on Informatics, IoT, and Enabling Technologies (ICIoT) [...]. [S. l.]: IEEE, 2020.

ANISETTI, M.; ARDAGNA, C.; BELLANDI, V.; CREMONINI, M.; FRATI, F.; DAMIANI, E. Privacy-aware Big Data Analytics as a service for public health policies in smart cities. Sustainable cities and society, v. 39, p. 68–77, 2018. DOI: http://dx.doi.org/10.1016/j.scs.2017.12.019

ARIA, M.; CUCCURULLO, C. bibliometrix : An R-tool for comprehensive science mapping analysis. Journal of informetrics, v. 11, n. 4, p. 959–975, 2017. DOI: http://dx.doi.org/10.1016/j.joi.2017.08.007

BADAWI, H. F.; LAAMARTI, F.; EL SADDIK, A. Devising digital twins DNA paradigm for modeling ISO-based city services. Sensors (Basel, Switzerland), v. 21, n. 4, p. 1047, 2021. DOI: http://dx.doi.org/10.3390/s21041047

BANERJEE, P. S.; MANDAL, S. N.; DE, D.; MAITI, B. Quality of life modeling with invulnerable social-IoT using network structural entropy for sustainable smart city. IETE journal of research, v. 69, n. 9, p. 5813–5821, 2023. DOI: http://dx.doi.org/10.1080/03772063.2022.2160840

BERAWI, M. A. Smart cities: Accelerating sustainable development agenda. International Journal of Technology, v. 14, n. 1, p. 1, 2023. DOI: http://dx.doi.org/10.14716/ijtech.v14i1.6323

BIBRI, S. E. The IoT for smart sustainable cities of the future: An analytical framework for sensor-based big data applications for environmental sustainability. Sustainable cities and society, v. 38, p. 230–253, 2018. DOI: http://dx.doi.org/10.1016/j.scs.2017.12.034

BOLÍVAR, R. Analyzing the influence of the smart dimensions on the citizens’ quality of life in the European smart cities’ context. Em Smart Cities and Smart Governance. Cham: Springer International Publishing, 2021.

BOSCH, P.; JONGENEEL, S.; ROVERS, V.; NEUMANN, H.-M.; AIRAKSINEN, M.; HUOVILA, A. CITYkeys indicators for smart city projects and smart cities. [S. l.]: Unpublished, 2017. Acesso em: 1 jan. 2024.

CANTUARIAS-VILLESSUZANNE, C.; WEIGEL, R.; BLAIN, J. Clustering of European smart cities to understand the cities’ sustainability strategies. Sustainability, v. 13, n. 2, p. 513, 2021. DOI: http://dx.doi.org/10.3390/su13020513

CARAGLIU, A.; DEL BO, C. F. Smart cities and urban inequality. Regional studies, v. 56, n. 7, p. 1097–1112, 2022. DOI: http://dx.doi.org/10.1080/00343404.2021.1984421

CECCHINI, A.; PLAISANT, A. Better decisions for a better quality of life: The potential of rural districts supported by e-governance tools. Em Computational Science and Its Applications -- ICCSA. Cham: Springer International Publishing, 2015.

CHEN, Z.; CHAN, I. C. C. Smart cities and quality of life: a quantitative analysis of citizens’ support for smart city development. Information technology & people, v. 36, n. 1, p. 263–285, 2023. DOI: http://dx.doi.org/10.1108/itp-07-2021-0577

CRESWELL, J. W. Projeto de Pesquisa: método qualitativo, quantitativo e misto. Porto Alegre: Artemed, 2007.

DASH, A. Modeling the moderating effect of technology anxiety on the relationship between smart city–built environment and the quality of life of citizens. Journal of facilities management, 2022. DOI: http://dx.doi.org/10.1108/jfm-06-2022-0061

DOOST MOHAMMADIAN, H.; REZAIE, F. I-Sustainability Plus theory as an innovative path towards sustainable world founded on Blue-Green Ubiquitous cities (case studies: Denmark and South Korea). Inventions, v. 5, n. 2, p. 14, 2020. DOI: http://dx.doi.org/10.3390/inventions5020014

EGER, J. M. Smart growth, smart cities, and the crisis at the pump A worldwide phenomenon. I-ways, v. 32, n. 1, p. 47–53, 2009. DOI: http://dx.doi.org/10.3233/iwa-2009-0164

ENSSLIN, L.; ENSSLIN, S. R.; LACERDA, R. T. O.; TASCA, J. E. ProKnow-C, Knowledge Development Process - Constructivist. [S. l.: s. n.], 2010.

FILIPPI, F.; COSCIA, C.; GUIDO, R. From smart-cities to smart-communities: How can we evaluate the impacts of innovation and inclusive processes in urban context? International journal of e-planning research, v. 8, n. 2, p. 24–44, 2019. DOI: http://dx.doi.org/10.4018/ijepr.2019040102

GARAU, C.; PAVAN, V. Evaluating urban quality: Indicators and assessment tools for smart sustainable cities. Sustainability, v. 10, n. 3, p. 575, 2018. DOI: http://dx.doi.org/10.3390/su10030575

GHAFFARIANHOSEINI, A.; DAHLAN, N. D.; BERARDI, U.; GHAFFARIANHOSEINI, A.; MAKAREMI, N. The essence of future smart houses: From embedding ICT to adapting to sustainability principles. Renewable and Sustainable Energy Reviews, v. 24, p. 593–607, 2013. DOI: http://dx.doi.org/10.1016/j.rser.2013.02.032

GRAEFE, A.; ARMSTRONG, J. S.; JONES, R. J., Jr; CUZÁN, A. G. Combining forecasts: An application to elections. International journal of forecasting, v. 30, n. 1, p. 43–54, 2014. DOI: http://dx.doi.org/10.1016/j.ijforecast.2013.02.005

GREEN, G. City Planner. The Smart Enough City. 2023. Putting Technology in Its Place to Reclaim Our Urban Future. Disponível em: http://mendeley.csuc.cat/fitxers/e78753da0384026d087b39ba2c9c6218 Acesso em: 22 dez. 23

GUIMARÃES, J. C. F.; SEVERO, E. A.; FELIX JÚNIOR, L. A.; DA COSTA, W. P. L. B.; SALMORIA, F. T. Governance and quality of life in smart cities: Towards sustainable development goals. Journal of cleaner production, v. 253, n. 119926, p. 119926, 2020. DOI: http://dx.doi.org/10.1016/j.jclepro.2019.119926

HARTLEY, K. Public perceptions about smart cities: Governance and quality-of-life in Hong Kong. Social indicators research, v. 166, n. 3, p. 731–753, 2023. DOI: http://dx.doi.org/10.1007/s11205-023-03087-9

HELBING, D.; FANITABASI, F.; GIANNOTTI, F.; HÄNGGLI, R.; HAUSLADEN, C. I.; VAN DEN HOVEN, J.; MAHAJAN, S.; PEDRESCHI, D.; POURNARAS, E. Ethics of smart cities: Towards value-sensitive design and co-evolving city life. Sustainability, v. 13, n. 20, p. 11162, 2021. DOI: http://dx.doi.org/10.3390/su132011162

HUSSAIN, A.; WENBI, R.; DA SILVA, A. L.; NADHER, M.; MUDHISH, M. Health and emergency-care platform for the elderly and disabled people in the Smart City. The Journal of systems and software, v. 110, p. 253–263, 2015. DOI: http://dx.doi.org/10.1016/j.jss.2015.08.041

JAWHAR, I.; MOHAMED, N.; AL-JAROODI, J. Networking architectures and protocols for smart city systems. Journal of internet services and applications, v. 9, n. 1, 2018. DOI: http://dx.doi.org/10.1186/s13174-018-0097-0

JI, T.; CHEN, J.-H.; WEI, H.-H.; SU, Y.-C. Towards people-centric smart city development: Investigating the citizens’ preferences and perceptions about smart-city services in Taiwan. Sustainable cities and society, v. 67, n. 102691, p. 102691, 2021. DOI: http://dx.doi.org/10.1016/j.scs.2020.102691

JONEK-KOWALSKA, I. Housing infrastructure as a determinant of quality of life in selected Polish Smart Cities. Smart Cities, v. 5, n. 3, p. 924–946, 2022. DOI: http://dx.doi.org/10.3390/smartcities5030046

JULHO. Envelhecimento. 15 jul. 2019. Nações Unidas - ONU Portugal. Disponível em: https://unric.org/pt/envelhecimento/. Acesso em: 20 fev. 2024.

KNOEMA. China Expectativa de vida. [S. l.: s. n.], 2 maio 2024. Disponível em: https://pt.knoema.com/atlas/China/topics/Sa%c3%bade/Estado-de-Sa%c3%bade/Expectativa-de-vida Acesso em: 20 fev. 2024.

LACERDA, R. T. de O.; ENSSLIN, L.; ENSSLIN, S. R. Uma análise bibliométrica da literatura sobre estratégia e avaliação de desempenho. Gestão & produção, v. 19, n. 1, p. 59–78, 2012. DOI: http://dx.doi.org/10.1590/s0104-530x2012000100005

LI, M.; WOOLRYCH, R. Experiences of older people and social inclusion in relation to smart “age-friendly” cities: A case study of Chongqing, China. Frontiers in public health, v. 9, 2021. DOI: http://dx.doi.org/10.3389/fpubh.2021.779913

LINHARES, J. E.; PESSA, S. L. R.; BORTOLUZZI, S. C.; LUZ, R. P. da. Capacidade para o trabalho e envelhecimento funcional: análise Sistêmica da Literatura utilizando o PROKNOW-C (Knowledge Development Process - Constructivist). Ciencia & saude coletiva, v. 24, n. 1, p. 53–66, 2019. DOI: http://dx.doi.org/10.1590/1413-81232018241.00112017

LIZOT, M.; JÚNIOR, P. P. de A.; MAGACHO, C. S.; BORTOLUZZI, S. C.; VIERO, A. Avaliação de desempenho na gestão da produção: Análise bibliométrica e sistêmica da literatura internacional. Revista Gestão Industrial, v. 12, n. 3, 2016. DOI: http://dx.doi.org/10.3895/gi.v12n3.4377

MACKE, J.; RUBIM SARATE, J. A.; DE ATAYDE MOSCHEN, S. Smart sustainable cities evaluation and sense of community. Journal of cleaner production, v. 239, n. 118103, p. 118103, 2019. DOI: http://dx.doi.org/10.1016/j.jclepro.2019.118103

MARVIN, S. Smart Urbanism: Utopian vision or false dawn? In: LUQUE-AYALA, A.; MCFARLANE, C. (orgs.). Orgs.). [S. l.: s. n.], 2015.

MEDEIROS, I. L. de; VIEIRA, A.; BRAVIANO, G.; GONÇALVES, B. S. Revisão Sistemática e Bibliometria facilitadas por um Canvas para visualização de informação. Infodesign, v. 12, n. 1, p. 93–110, 2015. DOI: http://dx.doi.org/10.51358/id.v12i1.341

OKREPILOV, V.; VELYCHENKOVA, D.; KICHIGIN, O.; GROZAVU, I.; MIROSLAVSKAYA, M. Improving the quality of life of the population in st. Petersburg with the use of digital technology based on the concept of a smart city. 3rd International Scientific Conference on Innovations in Digital Economy. New York, NY, USA: ACM, 2021.

OZKAYA, G.; ERDIN, C. Evaluation of smart and sustainable cities through a hybrid MCDM approach based on ANP and TOPSIS technique. Heliyon, v. 6, n. 10, p. e05052, 2020. DOI: http://dx.doi.org/10.1016/j.heliyon.2020.e05052

PADRÓN NÁPOLES, V. M.; GACHET PÁEZ, D.; ESTEBAN PENELAS, J. L.; GARCÍA PÉREZ, O.; GARCÍA SANTACRUZ, M. J.; MARTÍN DE PABLOS, F. Smart bus stops as Interconnected Public Spaces for increasing social inclusiveness and quality of life of elder users. Smart Cities, v. 3, n. 2, p. 430–443, 2020. DOI: http://dx.doi.org/10.3390/smartcities3020023

PENCO, L.; IVALDI, E.; CIACCI, A. Entrepreneurial ecosystem and well-being in European smart cities: a comparative perspective. The TQM journal, v. 33, n. 7, p. 318–350, 2021. DOI: http://dx.doi.org/10.1108/tqm-04-2021-0097

PERSAUD, T.; AMADI, U.; DUANE, A.; YOUHANA, B.; MEHTA, K. Smart city innovations to improve quality of life in urban settings. IEEE Global Humanitarian Technology Conference (GHTC). [S. l.]: IEEE, 2020.

PIERCE, P.; RICCIARDI, F.; ZARDINI, A. Smart cities as organizational fields: A framework for mapping sustainability-enabling configurations. Sustainability, v. 9, n. 9, p. 1506, 2017. DOI: http://dx.doi.org/10.3390/su9091506

PIRO, G.; CIANCI, I.; GRIECO, L. A.; BOGGIA, G.; CAMARDA, P. Information centric services in Smart Cities. The Journal of systems and software, v. 88, p. 169–188, 2014. DOI: http://dx.doi.org/10.1016/j.jss.2013.10.029

POPESCU, A. I. Long-term city innovation trajectories and quality of urban life. Sustainability, v. 12, n. 24, p. 10587, 2020. DOI: http://dx.doi.org/10.3390/su122410587

RODRIGUES, M.; FRANCO, M.; OLIVEIRA, C.; BORGES, A. P.; SILVA, R. J. How have smartness cities responded to the pandemic? An empirical study. Cities (London, England), v. 135, n. 104241, p. 104241, 2023. DOI: http://dx.doi.org/10.1016/j.cities.2023.104241

SAMY EL MENCHAWY, A.; HASSAN MOUSTAFA, H.; IBRAHIM ABDEL-HAMID, N. Smart capital cities: towards a smart new administrative capital (NAC). F1000Research, v. 12, p. 265, 2023. DOI: http://dx.doi.org/10.12688/f1000research.130322.1

SHAPIRO, J. M. Smart cities: Quality of life, productivity, and the growth effects of human capital. The Review of Economics and Statistics, v. 88, n. 2, p. 324–335, 2006. DOI: http://dx.doi.org/10.1162/rest.88.2.324

STANGIERSKA, D.; KOWALCZUK, I.; JUSZCZAK-SZELĄGOWSKA, K.; WIDERA, K.; FERENC, W. Urban environment, green urban areas, and life quality of citizens—the case of Warsaw. International journal of environmental research and public health, v. 19, n. 17, p. 10943, 2022. DOI: http://dx.doi.org/10.3390/ijerph191710943

TELLES, M. J.; SANTOS, R.; DA SILVA, J. M.; RIGHI, R. da R.; BARBOSA, J. L. V. An intelligent model to assist people with disabilities in smart cities. Journal of ambient intelligence and smart environments, v. 13, n. 4, p. 301–324, 2021. DOI: http://dx.doi.org/10.3233/ais-210606

TJØNNDAL, A.; NILSSEN, M. Innovative sport and leisure approaches to quality of life in the smart city. World Leisure Journal, v. 61, n. 3, p. 228–240, 2019. DOI: http://dx.doi.org/10.1080/16078055.2019.1639922

VALENCIA-ARIAS, A.; URREGO-MARÍN, M. L.; BRAN-PIEDRAHITA, L. A methodological model to evaluate smart city sustainability. Sustainability, v. 13, n. 20, p. 11214, 2021. DOI: http://dx.doi.org/10.3390/su132011214

VÁZQUEZ-CANTELI, J. R.; ULYANIN, S.; KÄMPF, J.; NAGY, Z. Fusing TensorFlow with building energy simulation for intelligent energy management in smart cities. Sustainable cities and society, v. 45, p. 243–257, 2019. DOI: http://dx.doi.org/10.1016/j.scs.2018.11.021

VILELA, L. O. Aplicação do PROKNOW-C para seleção de um portifólio bibliográfico e análise bibliométrica sobre avaliação de desempenho da gestão do conhecimento. Revista Gestão Industrial, v. 8, n. 1, 2012. DOI: http://dx.doi.org/10.3895/s1808-04482012000100005

WEBSTER, C. W. R.; LELEUX, C. Searching for the real sustainable smart city? Information polity, v. 24, n. 3, p. 229–244, 2019. DOI: http://dx.doi.org/10.3233/ip-190132

YANG, Z.; JIANJUN, L.; FAQIRI, H.; SHAFIK, W.; TALAL ABDULRAHMAN, A.; YUSUF, M.; SHARAWY, A. M. Green Internet of things and big data application in smart cities development. Complexity, v. 2021, p. 1–15, 2021. DOI: http://dx.doi.org/10.1155/2021/4922697

YEH, H. The effects of successful ICT-based smart city services: From citizens’ perspectives. Government information quarterly, v. 34, n. 3, p. 556–565, 2017. DOI: http://dx.doi.org/10.1016/j.giq.2017.05.001

YU, C.; YE, B.; LIN, C.; WU, Y. J. Can smart city development promote residents’ emotional well-being? Evidence from China. IEEE access: practical innovations, open solutions, v. 8, p. 116024–116040, 2020. DOI: http://dx.doi.org/10.1109/access.2020.3004367

ZHAO, J. Towards sustainable cities in China: Analysis and assessment of some Chinese cities in 2008. New York, NY; New York: Springer, 2011.

ZHAO, L.; TANG, Z.-Y.; ZOU, X. Mapping the knowledge domain of smart-city research: A bibliometric and scientometric analysis. Sustainability, v. 11, n. 23, p. 6648, 2019. DOI: http://dx.doi.org/10.3390/su11236648

ZUKARNAIN, Z. A.; SUDIN, R.; RAHMAN, N. A.; JAMALUDIN, M. Exploring the potential of smart city in Kota Bharu. International journal of engineering trends and technology, p. 114–119, 2020. DOI: http://dx.doi.org/10.14445/22315381/cati1p221

Publicado

2026-01-22

Número

Sección

Científica

Cómo citar

CALIDAD DE VIDA EN CIUDADES INTELIGENTES: UNA REVISIÓN SISTEMÁTICA: QUALITY OF LIFE IN SMART CITIES: A SYSTEMATIC REVIEW. (2026). MIX Sustentável, 11(4), 37-59. https://doi.org/10.29183/2447-3073.MIX2025.v11.n4.37-59