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Business Excellence in Back Office Services: Argument over integration between Lean Service and Shared Services Center (CSC)

Fabiane Flores Sum, Istefani Carísio de Paula, Renata Tilemann Facó

02-26

2017-12-21

The use of value stream mapping (vsm) in the organizational management of public schools: a multicase study

Léony Luis Lopes Negrão, Tarcizio da Silva Barbosa

01-20

2020-06-25

Improving lead time in product development process of an agricultural machinery company through value-stream mapping (VSM)

Gilson José da Silva, Creusa Sayuri Tahara Amaral, Rodrigo Antônio Vicentini, Fábio Ferraz Junior

26-44

2020-10-13

Lean office: Kaizen for improving communication processes

João Gauze, Thiago Souza, Guilherme Vaccaro

29 - 45

2016-09-02

Abordagem do Lean Office aplicada em um caso prático

Cristiano Roos, Lucas Gonçalves Pagnossin

95-113

2016-02-23

Lean office para um problema no processo de solicitação de passagens de um Programa de Pós-Graduação

Diego Eller Gomes, Rosimeri Maria de Souza, Thayanne Alves Ferreira, Leila Amaral Gontijo

79-90

2016-06-20

Proposal of process organization based on lean office principles applied in a small-sized company of management of small properties

Maria Letícia de Azeredo Roscoe, Camila Silva de Mattos, Paulo Augusto Cauchick Miguel

37-63

2016-11-24

Application of Lean Office in the process of integration of a professor in a University of Alagoas

Isis Barros Santos, Luanda Regina Reis Lima, Francisco Gustavo Torres, Juliana Ramos Abs, Thiago Buselato Maurício

97-122

2016-07-21

Waste identification in the process of carrying out work orders through lean office

Lardner Gadelha Chaves, Mauricio Johnny Loos

1-16

2021-08-09

Lean office: administrative value stream mapping in a routine of work in a public organ

Carla Beatriz da Luz Peralta, Fernando Henrique Lermen, Eduardo de Leon Martins, Vander Luiz da Silva, Márcia Elisa Soares Echeveste

87-106

2016-12-14