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Vol 3, No 1 (2018) Business Excellence in Back Office Services: Argument over integration between Lean Service and Shared Services Center (CSC) Abstract  PDF (Português (Brasil))
Fabiane Flores Sum, Istefani Carísio de Paula, Renata Tilemann Facó
 
Vol 2, No 2 (2017) Lean office: Kaizen for improving communication processes Abstract  PDF (Português (Brasil))
João Gauze, Thiago Souza, Guilherme Vaccaro
 
Vol 1, No 1 (2016) Abordagem do Lean Office aplicada em um caso prático Abstract  PDF (Português (Brasil))
Cristiano Roos, Lucas Gonçalves Pagnossin
 
Vol 2, No 1 (2017) Application of Lean Office in the process of integration of a professor in a University of Alagoas Abstract  PDF (Português (Brasil))
Isis Barros Santos, Luanda Regina Reis Lima, Francisco Gustavo Torres, Juliana Ramos Abs, Thiago Buselato Maurício
 
Vol 2, No 3 (2017) Lean office: administrative value stream mapping in a routine of work in a public organ Abstract  PDF (Português (Brasil))
Carla Beatriz da Luz Peralta, Fernando Henrique Lermen, Eduardo de Leon Martins, Vander Luiz da Silva, Márcia Elisa Soares Echeveste
 
Vol 2, No 3 (2017) Proposal of process organization based on lean office principles applied in a small-sized company of management of small properties Abstract  PDF (Português (Brasil))
Maria Letícia de Azeredo Roscoe, Camila Silva de Mattos, Paulo Augusto Cauchick Miguel
 
Vol 1, No 3 (2016) Lean office para um problema no processo de solicitação de passagens de um Programa de Pós-Graduação Abstract  PDF (Português (Brasil))
Diego Eller Gomes, Rosimeri Maria de Souza, Thayanne Alves Ferreira, Leila Amaral Gontijo
 
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