STRATEGIES TO PROMOTE SUSTAINABLE BEHAVIOUR IN RELATION TO WATER USE: PROPOSALS AND CLASSIFICATIONS<p>Estratégias para Promover Comportamentos Sustentáveis em Relação ao Uso da Agua: Propostas e Classificações

Autores

  • Luis Oliveira WMG - UNIVERSITY OF WARWICK
  • Andrea Franco Pereira UFMG
  • Marilia Lyra Bergamo UFMG

DOI:

https://doi.org/10.29183/2447-3073.MIX2017.v3.n4.63-83

Palavras-chave:

Design sustentável, design para mudança de comportamento, design com intento, intervenções, tecnologia persuasiva

Resumo

The design of products, services and spaces can influence what we think and do, and there is the potential for using design to promote sustainable behaviours. Most examples of behaviour change interventions have as setting Western and developed countries. Environmental damage affects people in diverse parts of the globe, and recently severe droughts caused water shortage in the most populous areas in Brazil. This paper reports on workshops conducted with Brazilian students as a way to foster the generation of ideas and development of strategies to promote sustainable behaviours regarding water use, and therefore reduce consumption and waste. The ideas proposed during these workshops were classified according to established models of design for behaviour change and sustainable behaviour, indicating the categories of the most frequent suggestions. Results demonstrated how the idea generation sessions were capable of producing interesting solutions to reduce consumption that could help to tackle the problem of water shortage. However, the short duration of these exercises meant that suggestions were limited in terms of scope and evaluation of impact

Referências

ABRAHAMSE, W.; STEG, L.; VLEK, C.; ROTHENGATTER, T. A review of intervention studies aimed at household energy conservation. Journal of Environmental Psychology, v. 25, n. 3, p. 273–291, set. 2005. Disponível em: <http://linkinghub.elsevier.com/retrieve/pii/S027249440500054X>. Acesso em: 21 jul. 2011.

ARROYO, E.; BONANNI, L.; SELKER, T. Waterbot: exploring feedback and persuasive techniques at the sink. In: Proceedings of the SIGCHI conference on Human factors in computing systems, Anais...ACM, 2005.

ATTARI, S. Z.; DEKAY, M. L.; DAVIDSON, C. I.; DE BRUIN, W. B. Public perceptions of energy consumption and savings. Proceedings of the National Academy of Sciences, v. 107, n. 37, p. 16054–16059, 2010.

BERKHOLZ, P.; STAMMINGER, R.; WNUK, G.; OWENS, J.; BERNARDE, S. Manual dishwashing habits: an empirical analysis of UK consumers. International Journal of Consumer Studies, v. 34, n. 2, p. 235–242, 2010. Disponível em: <http://dx.doi.org/10.1111/j.1470-6431.2009.00840.x>.

BHAMRA, T.; LILLEY, D.; TANG, T. Design for Sustainable Behaviour: Using Products to Change Consumer Behaviour. The Design Journal, v. 14, n. 4, p. 427–445, 1 dez. 2011. Disponível em: <http://www.tandfonline.com/doi/full/10.2752/175630611X13091688930453>.

BHAMRA, T.; LOFTHOUSE, V. Design for sustainability: a practical approach. Aldershot: Gower, 2007.

BOOTH, E. M. Starting with behavior: A participatory process for selecting target behaviors in environmental programs. [s.l: s.n.].

BROWN, B. J.; HANSON, M. E.; LIVERMAN, D. M.; MERIDETH, R. W. Global sustainability: Toward definition. Environmental Management, v. 11, n. 6, p. 713–719, nov. 1987. Disponível em: <http://link.springer.com/10.1007/BF01867238>. Acesso em: 28 fev. 2017.

DAAE, J.; BOKS, C. A classification of user research methods for design for sustainable behaviour. Journal of Cleaner Production, v. 106, p. 680–689, nov. 2015. Disponível em: <http://linkinghub.elsevier.com/retrieve/pii/S0959652614004120>. Acesso em: 14 mar. 2017.

ELIZONDO, G. M.; LOFTHOUSE, V.; BHAMRA, T. An exploration of dishwashing habits in Anglo and Hispanic communities through the use of Cultural Probes. In: International Consumer Sciences Research Conference, Anais...2011.

FOGG, B. J. Persuasive technology: using computers to change what we think and do. USA: Morgan Kaufman: SF, CA, 2003.

FROEHLICH, J.; FINDLATER, L.; OSTERGREN, M.; RAMANATHAN, S.; PETERSON, J.; WRAGG, I.; LARSON, E.; FU, F.; BAI, M.; PATEL, S.; LANDAY, J. a. The design and evaluation of prototype eco-feedback displays for fixture-level water usage data. Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, p. 2367–2376, 2012. Disponível em: <http://doi.acm.org/10.1145/2207676.2208397>.

FUSS, N.; BORNKESSEL, S.; MATTERN, T.; STAMMINGER, R. Are resource savings in manual dishwashing possible? Consumers applying Best Practice Tips. International Journal of Consumer Studies, v. 35, n. 2, p. 194–200, mar. 2011. Disponível em: <http://dx.doi.org/10.1111/j.1470-6431.2010.00972.x>.

GILL, Z. M.; TIERNEY, M. J.; PEGG, I. M.; ALLAN, N. Low-energy dwellings: the contribution of behaviours to actual performance. Building Research & Information, v. 38, n. 5, p. 491–508, 2010.

GOODMAN, E.; KUNIAVSKY, M.; MOED, A. Observing the user experience: a practitioner’s guide to user research. 2. ed. [s.l.] Morgan Kaufmann, 2012.

JELSMA, J.; KNOT, M. Designing environmentally efficient services; a “script” approach. The Journal of Sustainable Product Design, v. 2, n. 3/4, p. 119–130, 2002. Disponível em: <http://dx.doi.org/10.1023/B:JSPD.0000031031.20974.1b>.

KAPPEL, K.; GRECHENIG, T. “Show-me”: Water consumption at a glance to promote water conservation in the shower. In: Persuasive ’09, Proceedings of the 4th International Conference on Persuasive Technology, New York, NY, USA. Anais... New York, NY, USA: ACM, 2009.

KAPTEIN, M.; DE RUYTER, B.; MARKOPOULOS, P.; AARTS, E. Adaptive Persuasive Systems: A Study of Tailored Persuasive Text. ACM Transactions on Interactive Intelligent Systems, v. 2, n. 2, p. 1–25, 2012. Disponível em: <http://dl.acm.org/citation.cfm?doid=2209310.2209313>.

LASCHKE, M.; HASSENZAHL, M.; DIEFENBACH, S.; TIPPKÄMPER, M. With a little help from a friend: a shower calendar to save water. In: Proceedings of the 2011 annual conference extended abstracts on Human factors in computing systems, Anais...ACM, 2011.

LOCKTON, D.; HARRISON, D.; STANTON, N. A. The Design with Intent Method: A design tool for influencing user behaviour. Applied Ergonomics, v. 41, n. 3, p. 382–392, maio 2010. Disponível em: <http://linkinghub.elsevier.com/retrieve/pii/S0003687009001136>.

LOCKTON, D.; HARRISON, D.; STANTON, N. A. Design with Intent: 101 patterns for influencing behaviour through design. Disponível em: <http://designwithintent.co.uk/introduction-to-the-design-with-intent-toolkit/>. Acesso em: 2 mar. 2017.

NIEDDERER, K.; MACKRILL, J.; CLUNE, S.; LOCKTON, D.; LUDDEN, G.; MORRIS, A.; CAIN, R.; GARDINER, E.; GUTTERIDGE, R.; EVANS, M.; OTHERS. Creating Sustainable Innovation through Design for Behaviour Change: Full Project Report. [s.l: s.n.]. Disponível em: <https://wlv.openrepository.com/wlv/handle/2436/336632>. Acesso em: 27 fev. 2017.

NOBRE, C. A.; MARENGO, J. A.; SELUCHI, M. E.; CUARTAS, L. A.; ALVES, L. M. Some Characteristics and Impacts of the Drought and Water Crisis in Southeastern Brazil during 2014 and 2015. Journal of Water Resource and Protection, v. 8, n. 2, p. 252–262, 2016. Disponível em: <http://www.scirp.org/journal/PaperDownload.aspx?DOI=10.4236/jwarp.2016.82022>. Acesso em: 28 fev. 2017.

OINAS-KUKKONEN, H. A foundation for the study of behavior change support systems. Personal and Ubiquitous Computing, v. 17, n. 6, p. 1223–1235, 2013. Disponível em: <http://link.springer.com/10.1007/s00779-012-0591-5>.

OLIVEIRA, L.; MAY, A.; MITCHELL, V.; COLEMAN, M.; KANE, T.; FIRTH, S. Pre-installation challenges: classifying barriers to the introduction of smart home technology. In: Proceedings of EnviroInfo and ICT for Sustainability 2015, Copenhagen, DK. Anais... Copenhagen, DK: Atlantis Press, 2015. Disponível em: <https://dspace.lboro.ac.uk/dspace-jspui/handle/2134/19010>. Acesso em: 28 fev. 2016.

OLIVEIRA, L.; MITCHELL, V.; BADNI, K. Cooking behaviours: a user observation study to understand energy use and motivate savings. Work (Reading, Mass.), v. 41 Suppl 1, p. 2122–8, jan. 2012. Disponível em: <http://www.mendeley.com/catalog/cooking-behaviours-user-observation-study-understand-energy-motivate-savings/>. Acesso em: 23 dez. 2015.

OLIVEIRA, L.; MITCHELL, V.; MAY, A. Reducing temporal tensions as a strategy to promote sustainable behaviours. Computers in Human Behavior, v. 62, p. 303–315, 2016.

PEREIRA, A. F.; SOARES, S. R. Environmental parameters for ecodesign: a tool based on ecolabel programs and life cycle thinking. International Journal of Sustainable Design, v. 3, n. 1, p. 1, 2016. Disponível em: <http://www.inderscience.com/link.php?id=78944>. Acesso em: 5 mar. 2017.

PETTERSEN, I. N.; BOKS, C. The ethics in balancing control and freedom when engineering solutions for sustainable behaviour. International Journal of Sustainable Engineering, v. 1, n. 4, p. 287–297, 2008.

ROSS, T.; BURRIS, A.; OLIVEIRA, L.; ARNOTT, B.; ARAUJO-SOARES, V. A feasibility study of the effect of phone-based feedback of other commuters’ subjective experiences on driver intentions to change. [s.l: s.n.]v. 9186

STAMMINGER, R. Modelling resource consumption for laundry and dish treatment in individual households for various consumer segments. Energy Efficiency, v. 4, n. 4, p. 559–569, 18 nov. 2011. Disponível em: <http://dx.doi.org/10.1007/s12053-011-9114-x>.

UITDENBOGERD, D.; EGMOND, C.; JONKERS, R.; KOK, G. Energy-related intervention success factors: a literature review. Proceedings of the eceee 2007 Summer Study: Saving Energy–Just Do It, v. 1, n. 4, p. 1853–1857, 2007.

ZACHRISSON, J.; BOKS, C. From teaching sustainable product design to teaching sustainable behaviour design. In: 2nd International Conference for Design Education Researchers, Oslo, Norway. Anais... Oslo, Norway: 2013. Disponível em: <http://www.diva-portal.org/smash/record.jsf?pid=diva2:730229>. Acesso em: 7 mar. 2017.

ZINK, K. J. Corporate sustainability as a challenge for comprehensive management. Heidelberg: Physica-Verlag HD, 2008.

Publicado

2017-12-18

Como Citar

Oliveira, L., Pereira, A. F., & Bergamo, M. L. (2017). STRATEGIES TO PROMOTE SUSTAINABLE BEHAVIOUR IN RELATION TO WATER USE: PROPOSALS AND CLASSIFICATIONS&lt;p&gt;Estratégias para Promover Comportamentos Sustentáveis em Relação ao Uso da Agua: Propostas e Classificações. IX Sustentável, 3(4), 63–83. https://doi.org/10.29183/2447-3073.MIX2017.v3.n4.63-83