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Vol. 6 No. 2 (2021)
Vol. 6 No. 2 (2021)
Published:
2021-04-21
Artigos
Redução do índice de desplacamento de flocos em calçados plásticos por meio da metodologia Seis Sigma
Eder da Silva Xavier, Mauricio Johnny Loos
1-25
PDF (Português (Brasil))
Lean 6 Sigma Project with DMAICR for Process Loss Reduction
Marcos de Morais Silva, Eder Costa Cassettari, Luis Gustavo Bessa Onofrio
26-63
PDF (Português (Brasil))
Reduction of Waste in the Laundry Service: Contributions of Lean Healthcare in a Brazilian Hospital
Ricardo de Carvalho Turati, Tainara Oliveira
64-98
PDF (Português (Brasil))
Using SERVPERF model to assess service quality: case study in bookstores
LILLYAN THAIS PAES BARRETO ALEXANDRE, RAÍSSA CORRÊA DE CARVALHO, Fagner José Coutinho de Melo, DEISE DE ARAÚJO BATISTA, Denise Dumke de Medeiros
99-122
PDF (Português (Brasil))
Lean Construction: IGLC research evolution and agenda for the future
Aline Patricia Mano, Sergio E. Gouvea da Costa, Edson Pinheiro de Lima, Francois Jacob
123-143
PDF
Analysis of the potential use of BIM for the development of the production system design (PSD)
Fábio Kischel Durante
144-167
PDF (Português (Brasil))
A bibliometric analysis of quality in health care services
Camila Arlotta, Edwin Benito Mitacc Meza, Rodolfo Cardoso
168-188
PDF (Português (Brasil))
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