THE EXECUTIVE SECRETARY AS AN AGENT FOR THE TRANSMISSION OF ORGANIZATIONAL CULTURE

Authors

  • André Nery Matos UFSC
  • Adriana Cristina Goldbach
  • Julia Fernandes Goulart

Keywords:

Executive Secretary, Communication, Organizational Culture

Abstract

This article presents the results of a literature review which aimed to understand the importance of the impact of communication on the dissemination of organizational culture from the point of view of executive secretaries. Articles were selected and read in the areas of Executive Secretarial, Communication and Organizational Culture. Based on these readings, a relationship was made between the three themes and it was concluded that, due to the fact that the executive secretary is, in practice, working in various sectors of the organization and serving as an extension of top management, he/she serves as an important part of the dissemination of organizational culture. Thus, using assertive, non-violent communication seems to be the best way to achieve the goal of spreading the organizational culture.

Keywords: Executive Secretary. Communication. Organizational Culture.

Author Biographies

André Nery Matos, UFSC

Graduado em Administração pela Fundação Universidade Regional de Blumenau (FURB), graduando em Secretariado Executivo pela Universidade Federal de Santa Catarina (UFSC), andrenerymatos@gmail.com.

Adriana Cristina Goldbach

Graduada em Ciências Biológicas pela Universidade do Contestado (UnC), graduanda em Secretariado Executivo pela Universidade Federal de Santa Catarina (UFSC), adrigoldbach@gmail.com.

Julia Fernandes Goulart

Graduada em Gestão de Processos Gerenciais e Pós-Graduada em Gestão Estratégica de Pessoas pelo Serviço Nacional de Aprendizagem Comercial de Santa Catarina (SENAC-SC), graduanda em Secretariado Executivo pela Universidade Federal de Santa Catarina (UFSC), jufernandesgoulart@gmail.com.

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Published

2024-02-28

Issue

Vol. 1 No. 1 (2024): Jornada de letramentos acadêmicos: os primeiros passos

Section

Artigos