FATORES CRÍTICOS DE SUCESSO (FCS) NO FINAL DO CICLO DE VIDA DE PRODUTOS
CRITICAL SUCCESS FACTORS (FCS) AT THE END OF THE LIFE CYCLE OF PRODUCTS
DOI:
https://doi.org/10.29183/2447-3073.MIX2015.v1.n1.115-126Palavras-chave:
Sustentabilidade, final do ciclo de vida do produto, fatores críticos de sucessoResumo
Desafios relacionados à degradação do meio ambiente têm gerado discussões sobre a destinação correta dos produtos após o uso. Neste sentido um grande número de processos tem sido aplicado no setor produtivo industrial, visando criar soluções para a correta destinação dos produtos e seus materiais no final do ciclo de vida. Porém, além da aplicação destes processos é necessário desenvolver métodos de gestão que busquem aprimorá-los. A pesquisa apresentada tem como objetivo identificar Fatores Críticos de Sucesso (FCS) envolvidos nos processos do final do ciclo de vida do produto, no setor de bens duráveis. Estes processos foram identificados a partir de um levantamento bibliométrico. Foi elaborado um plano para a coleta dos referenciais teóricos, sendo utilizados portais de pesquisas disponíveis para universidades públicas brasileiras. Após a identificação dos FCS foi aplicada uma validação destes perante especialistas do setor de desenvolvimento de produtos. A realização deste trabalho proporcionou uma reflexão sobre os processos envolvidos no final do ciclo de vida do produto, além de caracterizar-se como um ponto de partida para futuras pesquisas que visem desenvolver métodos de gestão que apoiem a melhoria destes processos.
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