Troubleshooting applied to continuous improvement of showerheads

Authors

  • Gabriel Beltrame Derner Silva UFSC - Federal University of Santa Catarina
  • Guilherme Linhares Universidade Federal de Santa Catarina (UFSC), Florianópolis, SC

Keywords:

Práticas Lean, Solução de Problemas, Melhoria Contínua, Qualidade no Processo, Chuveiro Elétrico

Abstract

A methodology based on lean philosophy to implement of improvement projects is proposed and tried out in a company that fabricates electrical showers, aiming to increase the reliability of the product electric resistance. The model utilizes lean practices and has three basic pillars: (1) problem solving, (2) continuous improvement and (3) process quality. The model was created and later applied by a team responsible for continuous improvement of the organization. Quality tools were used to identify, prioritize, develop, implement and verify the effectiveness of the solution. The tools were Pareto diagram, brainstorming, Ishikawa diagram and the 5-Why-Method. The results show that the model can be used as a reference in structuring and planning the activities necessary to solve problems, either in continuous improvements in productive operations or in products, both in manufacturing companies of the type of product improved in the work as in manufacturing organizations of similar products, which increases the comprehensiveness of the methodology.

Author Biography

Gabriel Beltrame Derner Silva, UFSC - Federal University of Santa Catarina

Dynamism, agility, responsibility, team work, commitment with goals and up for challenges are part of my profile.

Experience of 10 years in powder technology and management area, 1 year of international experience (Fraunhofer-IFAM-Germany), and international experience in USA.

Materials Engineer Degree – Federal University of Santa Catarina (UFSC) – Florianópolis – SC – Brazil. Conclusion: November 2010;

Master in Materials Engineering (Metallurgy Area) – Federal University of Santa Catarina (UFSC) – Florianópolis – SC – Brazil. Conclusion: September 2013. Focus on corrosion, problem solving A3.

Master Business Administration (MBA) in Project Management at FGV. Conclusion: April of 2016.

PhD in Powder Technology – LabMat - Federal University of Santa Catarina (UFSC) – Florianópolis – SC – Brazil, ongoing. 


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Published

2018-07-11

Issue

Section

Artigos